If you have an online account with Social Security understand that they’ve added a new step to protect your privacy. When you sign in atssa.gov/myaccount with your username and password, they will ask you to add your text-enabled cell phone number. A text message with a code is than sent to your phone. You then enter that code on the website to get access to your account.
A new code is required each time you log in because it expires after 10 minutes. So if you don't have a cellphone that receives texts, you can no longer log in to your account.
Many people have voiced their complaints about this change and Social Security responded by saying they recognize that not every mySocialSecurity account holder may have a cell phone, have consistent cell service in a rural area, or be able to receive a text message. However at this point they can’t offer alternative methods. We’ll see what the future brings but keeping sensitive information needs to be a top priority.
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