THE SOCIAL SECURITY Administration closed all local Social Security offices beginning on March 17, 2020, in an effort to protect older Americans from the coronavirus pandemic. You can no longer make in-person appointments at your local Social Security office, and existing appointments will now take place over the phone.
Social Security payments continue to be distributed to existing beneficiaries as scheduled via direct deposit and the postal service. Andrew Saul, Commissioner of Social Security, in a statement said "I want our beneficiaries to be aware that scammers may try to trick you into thinking the pandemic is stopping or somehow changing your Social Security payments, but that is not true. Don't be fooled."
Many basic Social Security transactions can be completed online through a My Social Security account. A My Social Security account allows you to view your Social Security statement, review your earnings history and get a personalized estimate of your future Social Security payments and more.
Social Security appointments will now be handled over the phone. Those who cannot complete their Social Security business online can contact the Social Security Administration at 1-800-772-1213.
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